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WCAG 2.1 Level AA

Accessibility statement.

The Accident Doctor is committed to ensuring digital accessibility for all users, including people with disabilities. We continually improve the user experience and apply relevant accessibility standards.

WCAG 2.1 Level AA

Conformance target met

Last audited: June 2, 2026

Audit method: Automated + manual code review

Status: Conformant

Automated testing

Automated test results.

We use axe-core, the industry-standard accessibility testing engine used by Google, Microsoft, and the US government, to run automated accessibility scans on every page of this site.

0
Violations detected
WCAG 2.1 AA rule set
30
Rules passed
axe-core automated checks
100%
Pass rate
Automated rule compliance

Key tests passed

The following axe-core rule IDs were verified passing across all major routes.

  • aria-allowed-attr
  • aria-command-name
  • aria-hidden-body
  • aria-hidden-focus
  • aria-input-field-name
  • aria-required-attr
  • aria-required-children
  • aria-required-parent
  • aria-roles
  • aria-valid-attr
  • aria-valid-attr-value
  • button-name
  • bypass
  • color-contrast
  • document-title
  • duplicate-id
  • form-field-multiple-labels
  • html-has-lang
  • html-lang-valid
  • image-alt
  • input-button-name
  • label
  • landmark-one-main
  • link-name
  • list
  • listitem
  • meta-viewport
  • region
  • scrollable-region-focusable
  • skip-link
  • tabindex

Why we do not use accessibility overlay widgets

Accessibility overlay products add a JavaScript layer on top of existing HTML but do not fix the underlying code. Screen readers still encounter the original inaccessible markup, meaning the overlay provides a false appearance of compliance while failing real users. We fix accessibility at the source code level - semantic HTML, ARIA attributes, color contrast, keyboard handling, and focus management - so that every user, including those relying on assistive technologies, gets a genuinely usable experience.

What we have built

Accessible features on this site.

These features are implemented directly in the code, not added by a third-party widget.

Full keyboard navigation

Every interactive element on the site is reachable and operable with a keyboard alone. Tab order is logical, focus never gets trapped, and the Escape key closes any open overlays.

Visible focus indicators

A 2px brand-red focus ring is visible on every focused element for keyboard and switch-access users, meeting the 3:1 contrast ratio required by WCAG 2.1.

Screen reader support

Semantic HTML5 landmarks (header, nav, main, footer), ARIA labels, live regions for dynamic content, and descriptive alternative text on all informational images.

Color contrast compliance

All text meets or exceeds the WCAG 4.5:1 contrast ratio for normal text and 3:1 for large text and UI components, in both light and dark themes.

Reduced-motion support

All animations and transitions are suppressed when the user has enabled "reduce motion" in their operating system preferences, including hero animations, shimmer effects, and scroll reveals.

Skip navigation link

A "Skip to content" link is the first focusable element on every page, allowing keyboard and screen reader users to bypass the repeated navigation header.

Accessible forms

Every form field has a programmatically associated label, helpful inline error messages use role="alert" and aria-describedby, and required fields are indicated in text (not color alone).

Responsive and zoomable

The layout is fully responsive and remains usable at up to 400% zoom without content overlap or loss of functionality, supporting users with low vision.

Our commitment

Accessibility is not optional.

The Accident Doctor serves commercial drivers, accident survivors, and patients across the Phoenix Valley. Many of our patients may have visual, motor, or cognitive disabilities. Digital accessibility ensures every patient can book an appointment, find a clinic, and access health information on equal terms.

We are committed to maintaining conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA and to ongoing remediation of any issues identified through user feedback or automated testing.

WCAG 2.1 Level AA

Primary technical conformance target, referenced by the DOJ as the ADA web standard.

ADA Title III

Web accessibility for public accommodations including healthcare providers.

Section 508

Federal accessibility standard for electronic and information technology.

Report a barrier

Feedback and contact.

If you experience an accessibility barrier on this website - such as a page feature you cannot access, content that is unclear to a screen reader, or any other difficulty - please contact us. We aim to respond to accessibility feedback within 2 business days.

Your feedback helps us improve the experience for everyone.

Clinic locations

Phoenix

3315 W Indian School Rd, Phoenix, AZ 85017

Tolleson

9414 W Van Buren St, Tolleson, AZ 85353

Known limitations

The interactive SVG map widget on the Locations page is a decorative routing visualization. A fully text-based clinic directory with addresses, hours, and phone numbers is available on the same page and in the site footer for users who cannot access the map.

The appointment booking form is currently a front-end simulation. Confirmed bookings must be made by phone or text at (602) 348-5484.

Formal complaints

If you are not satisfied with our response to your accessibility feedback, you may file a complaint with the US Department of Justice Civil Rights Division or contact the US Access Board.

Testing methodology

Automated scan

axe-core via Playwright across all routes, targeting wcag2a, wcag2aa, and wcag21aa rule sets.

Code review

Manual review of all views and components for semantic HTML, ARIA usage, focus management, and heading structure.

Keyboard testing

Full keyboard-only navigation audit: Tab order, focus visibility, Escape key behavior, and skip links.

Screen reader

Spot-checked with VoiceOver (macOS/iOS) for landmark navigation, form announcements, and live regions.

Browsers tested: Chrome, Firefox, Safari, Edge. Devices: desktop (macOS), iOS (Safari). Last full audit: June 2, 2026. Medical disclaimer applies to all site content.

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